Assistant Director, Digital for Life (DfL) Partnerships (Digital Readiness Cluster)

Public Service Division; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government agency in Singapore is seeking an Assistant Director for the Digital for Life Partnerships team. This role involves leading initiatives to help Singaporeans embrace the digital age through strategic partnerships and community engagement. Candidates should exhibit exceptional interpersonal and planning skills and have experience in managing stakeholders effectively. This position provides an opportunity to drive sustainable digital readiness across Singapore, ensuring that no citizen is left behind as the nation embraces digital transformation.

Qualifications

• Strong interpersonal skills to engage senior stakeholders.
• Ability to translate strategies into actionable initiatives.
• Highly influential and capable of driving change.

Responsibilities

• Develop and execute partnership strategies for Digital Readiness.
• Support the implementation of an effective CRM.
• Grow partnerships to advance the Digital for Life movement.

Skills

Systems-level thinking

Strong planning and execution

Interpersonal skills

Partner relationship management

Excellent communication skills

Job description

What the role is

IMDA’s vision is to build a dynamic digital economy, and a cohesive digital society, driven by an exceptional Infocomm and Media ecosystem. In line with Singapore’s social compact, IMDA seeks to help every citizen (from the young to the old) thrive in the digital age, and feel that he or she can engage in activities online in a safe, inclusive and empowering way. IMDA works actively with the public, people and private sectors (3P) to Dream, Design and Deliver so as to strengthen the digital dimension of Singapore’s social compact, or Singapore’s digital future. This way, no citizen will be left behind and we can move forward as one nation. If you have the passion to work with 3P to strengthen our social compact in an increasingly digital age, and the needed skills or experience, do approach us to explore further.

What you will be working on

Part of the Strategic Planning & Digital Readiness Group in IMDA, the Digital Readiness Cluster drives the digital society agenda to prepare all Singaporeans for the digital future. The Cluster formulates digital readiness strategies, develops programmes and oversees all operations of the SG Digital Office and Digital for Life (DfL) Programme Office. It also directs and develops strategic engagements with key stakeholders, private, public and people sector partners. The Cluster is driven by a united purpose to dream, design and deliver digital readiness initiatives for Singaporeans to embrace Digital for Life, and to live life enriched by digital.

As the Assistant Director leading the DfL Partnerships team, you will play an instrumental role in driving the national DfL movement, which aims to galvanise the community to help Singaporeans embrace digital as a lifelong pursuit and to enrich their lives. The movement will build on the momentum of many community efforts we have seen during COVID-19 and mobilise more partners and resources to help all Singaporeans feel excited, empowered and enriched by digital technologies. This includes growing a partner network to champion digital readiness in areas of access, literacy and wellness. Through a multi‑stakeholder approach, you will drive programmes for sustainable impact.

Key responsibilities

• 3P Partnerships & Initiatives – Develop and execute stakeholder and partnership strategies to advance the Digital Readiness agenda. Identify, engage and secure new partners to grow the portfolio of 3P (private, public, people) accounts under the DfL Movement, and design and deliver a diverse set of 3P partnership initiatives.
• Customer Relationship Management (CRM) – Support the implementation of an effective CRM for the Digital Readiness Cluster, maintain good knowledge management of 3P partner accounts, and leverage data to identify partnership gaps and inform the strategy.

What we are looking for

Systems‑level thinking to design stakeholder and partnership strategies. Strong planning and execution ability to translate these strategies into actionable initiatives and ensure successful implementation. Strong interpersonal skills with the ability to effectively engage senior stakeholders and partner organisations and agencies and secure buy‑in. Partner relationship management skills. Highly influential and change driver. Good people‑management, both as a team lead and working across teams. Adaptable self‑starter, self‑motivated and driven. Excellent written, verbal communication and presentation skills.