Assistant Director (Deposit Collection & AR), Patient Financial Services

Singapore General Hospital; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a seasoned financial operations manager to lead the accounts receivables team. The ideal candidate will have over 10 years of relevant experience, including leadership roles. You will develop strategies to minimize overdue balances, manage team performance, and ensure compliance with financial regulations.

Qualifications

• Minimum 10 years of relevant experience, 3 years in a supervisory role.
• Strong knowledge of accounts receivables and credit control.
• Fluent in dialects to engage a diverse population.

Responsibilities

• Lead and manage the deposit collection and accounts receivables team.
• Develop collection strategies to minimize overdue balances.
• Prepare periodic reports on collection performance.

Skills

Leadership

Problem-solving

Analytical skills

Communication

Negotiation

Knowledge of financial processes

Education

Bachelor’s degree in Finance, Accounting, or Business Administration

Tools

MS Office

Job description

Responsibilities

• Lead and manage the deposit collection and accounts receivables team
• Monitor and improve collection strategies to minimize overdue balances
• Analyse receivables aging reports and ensure timely follow-up
• Develop and implement internal controls to strengthen financial processes
• Collaborate with stakeholders/teams to resolve disputes and improve collection
• Strong leadership and people management skills, and problem-solving skill sets
• Prepare periodic reports and present collection performance to senior leadership
• Ensure compliance with company policies and relevant financial regulations

Qualifications and Experience

• Bachelor’s degree in Finance, Accounting Business Administration, or related field
• Minimum 10 years of relevant experience, with at least 3 years in a supervisory or managerial role
• Strong knowledge and understanding of accounts receivables processes, credit control, and financial reporting
• Proven leadership and team management skills with the ability to drive performance and motivate teams
• Excellent analytical, communication, and negotiation skills
• Fluent in multi-dialects / languages to engage a diverse patient population, is preferred
• Proficient in MS Office