Assistant/Department Manager

STAR CAREER CONSULTING PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A prominent consulting firm in Singapore is seeking a highly motivated Assistant / Department Manager to lead operations, manage staff, and drive business growth. This role requires a degree in Computer Science or related field, proven experience in IT roles, and leadership skills. The ideal candidate will oversee projects, ensure compliance, and foster a positive working environment. Competitive remuneration and benefits offered.

Benefits

Competitive remuneration

Comprehensive benefits package

Dynamic work culture

Qualifications

• Minimum 3 years of experience as a System Architect, IT Infrastructure Maintenance Engineer, or IT System Integration Engineer.
• At least 2 years of leadership experience as a Head of Department or equivalent.
• Strong written, verbal, and presentation skills.

Responsibilities

• Manage maintenance services projects including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Supervise the attainment of KPIs related to orders, revenues, and service performance.
• Identify and pursue new business opportunities in maintenance services.

Skills

Network cybersecurity

Switching

Routing

Firewall management

IT Service Management (ITSM)

Leadership

Stakeholder management

Education

Degree or Diploma in Computer Science, IT, Electrical or Electronics Engineering

Job description

Assistant / Department Manager
Location: Ang Mo Kio / Sembawang (Site)
Industry: Information Technology / Engineering Services
Employment Type: Full-time | Permanent
Eligibility: Singaporean Only

About the Role

We are seeking a highly motivated Assistant / Department Manager to lead daily operations, manage staff performance, oversee budgets, and drive business growth through new opportunities. This role involves strategic planning, process improvement, and ensuring contractual and regulatory compliance, while fostering staff development and customer satisfaction. You will also serve as a point of escalation for complex operational issues and champion continuous improvement in service delivery.

Key Responsibilities

• Manage maintenance services projects, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Supervise the attainment of KPIs related to orders, revenues, and service performance.
• Identify and pursue new business opportunities in the maintenance services sector.
• Ensure full compliance with contractual obligations and service level agreements (SLAs).
• Drive continuous improvement initiatives in operations and service delivery.
• Cultivate and maintain positive relationships with customers and stakeholders.
• Manage staff well‑being, performance, and training programs to enhance departmental capability.

Requirements

• Degree or Diploma in Computer Science, Information Technology, Electrical or Electronics Engineering.
• Minimum 3 years of experience as a System Architect, IT Infrastructure Maintenance Engineer, or IT System Integration Engineer, plus at least 2 years of leadership experience as a Head of Department or equivalent.
• Proficient in network cybersecurity, switching, routing, firewall management, and IT Service Management (ITSM).
• Strong written, verbal, and presentation skills.
• Excellent leadership, organizational, and stakeholder management abilities.
• Singaporean only.
• Candidates with more experience may be considered for a Senior Manager role.

Why Join

• Opportunity to lead projects involving cutting‑edge technologies and architectures.
• Inclusive workplace that values diverse perspectives and collaboration.
• Meaningful work contributing to large‑scale infrastructure and IT service initiatives.
• Fun, passionate, and dynamic work culture.
• Competitive remuneration and comprehensive benefits package.

Apply now with your updated CV to be considered for this opportunity.