Assistant Customer Operations Manager (Logistics/ 3PL/ Warehouse)

Intuit Recruitment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced Customer Operations Assistant Manager to oversee customer service and billing operations. The ideal candidate has at least a Diploma in Logistics or a related field and a minimum of 3 years' experience in third-party logistics. Proficiency in WMS and SAP is required. This role offers a permanent position in a dynamic environment. To apply, email your resume to the provided address.

Qualifications

• At least a Diploma in logistics, supply chain, business, or related field.
• Minimum 3 years’ experience in third-party logistics or supply chain operations.
• Prior experience in leading customer service team is essential.

Responsibilities

• Oversee day-to-day customer service and billing operations.
• Respond to customer queries and maintain strong client relationships.
• Coordinate with internal teams and ensure timely order processing.
• Conduct monthly billing and monitor debtor aging.
• Maintain accurate inventory and shipping records using WMS.

Skills

Customer service leadership

Operational analysis

Inventory management

Relationship management

Education

Diploma in Logistics, Supply Chain, Business

Tools

WMS

SAP

Microsoft Office

Job description

Our esteemed client in the Logistics industry is seeking a Customer Operations Assistant Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Customer Operations Manager
• Location: West (Transport provided)
• Working Hours: Monday to Friday, 8.30am to 6pm & Alternate Saturday (half day)
• Salary Package: Basic + Bonus

Job Responsibilities

• Oversee day-to-day customer service and billing operations for warehouse/logistics functions
• Respond to customer queries and maintain strong client relationships
• Coordinate with internal teams, vendors, and third parties to ensure timely order processing
• Conduct monthly billing, accruals, and monitor debtor aging; recommend recovery plans
• Maintain accurate inventory and shipping records using WMS
• Implement and manage changes to processes in coordination with IT and vendors
• Analyze operational reports and support process improvements
• Guide and support the team in executing business processes efficiently

Job Requirements

• At least a Diploma in Logistics, Supply Chain, Business, or related field
• Minimum 3 years’ experience in third-party logistics or supply chain operations
• Prior experience in leading customer service team is essential.
• Proficient in WMS, SAP, and Microsoft Office.
• Able to start immediately or in short notice.

Ready to apply?

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to [e-mail]. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

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