Assistant Centre Manager (Education / Enrichment) - SM09

The Supreme HR Advisory; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks an Assistant Centre Manager to manage customer service operations and assist the operations manager. The role requires a diploma in any discipline and relevant job experience in customer service. Ideal candidates will have proficiency in MS Office and communication skills, with responsibilities including registration handling and invoice preparation.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service‑related job experience.
• Proficiency in MS Office, Zoom, Google Drive, and AI-generative apps.

Responsibilities

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly.
• Handle registration of new students; attend to requests for changes.
• Perform audit of student management system regularly.
• Prepare invoices and handle payment collection.
• Assist the operations manager with resource management.

Skills

Customer service

Proficiency in MS Office

Communication skills

Education

Diploma in any discipline

Tools

Zoom

Google Drive

AI-generative apps

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends


• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm


• Salary: $3,000 - $4,000


• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly and professionally


• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students


• Upkeep of Centre’s student management system and perform audit of system regularly


• Preparation of sales presentation kits


• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection


• Prepare debtors listings and send reminders for late payment


• Maintain petty cash and prepare daily collection report


• Assist the operation manager manager with resource management and team management


• Perform ad‑hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirements

• At least Diploma in any discipline (Full time)


• Relevant customer service‑related job experience


• Proficiency in MS Office, Zoom, Google Drive, AI‑generative apps

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279