Assistant Centre Manager [Education] - 2323

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Assistant Centre Manager to handle customer service, administration, and provide support to the operations manager. The ideal candidate should possess at least a diploma and relevant customer service experience. Proficiency in tools such as MS Office, Zoom, and Google Drive is necessary. This position offers a salary range of $3,000 to $4,000 and requires working on a combination of weekdays and weekends.

Qualifications

• At least a Diploma in any discipline.
• Relevant customer service-related job experience is preferred.
• Proficiency in MS Office, Zoom, Google Drive, and AI-generative apps.

Responsibilities

• Attend to walk-in customers and handle phone calls and emails.
• Prepare invoices and handle payment collection.
• Support the operations manager in resolving conflicts.

Skills

Customer service skills

Proficiency in MS Office

Proficiency in Zoom

Proficiency in Google Drive

Experience with AI-generative apps

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

• 1) Customer Service
  • Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
  • Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
  • Upkeep of Centre's student management system and perform audit of system regularly
  • Preparation of sales presentation kits
  • Training of new and existing customer service executive
• 2) Administration
  • Prepare invoices and handle payment collection
  • Prepare debtors listings and send reminders for late payment
  • Maintain petty cash and prepare daily collection report
  • Assist the operation manager with resource management and team management
  • Perform ad-hoc duties or projects assigned by the operations manager.
• 3) Support for Operations Manager
  • Work with various stakeholders to resolve any conflicts or issues

Job Requirements

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps

Contact

To expedite the process interested candidates may contact me with your resume via:

Whatsapp: [phone] (Alvin)

Alvin Chua Ming Jing | R23116192

The Supreme HR Advisory Pte Ltd | 14C7279