Assistant & Banquet Operations Manager

AMARA SANCTUARY SENTOSA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality venue in Singapore seeks an experienced individual to manage guest events, ensuring top-notch service and compliance with standards. Responsibilities include coordinating event details, conducting pre-event checks, and resolving service issues. The ideal candidate will have strong communication and leadership skills, a food hygiene certificate, and a willingness to work flexible hours. This role offers the opportunity to be part of a dynamic team dedicated to excellence in service.

Qualifications

• Maintain highest standards of professionalism, ethics, grooming, and attitude.
• Good knowledge and enforcement of liquor and food service laws.
• Willing to work long hours and on weekends/public holidays.

Responsibilities

• Meet and ascertain guests' requirements for events.
• Conduct and enforce all pre-event checks.
• Provide fast and effective solutions to operations gaps.
• Handle manpower deployment and staff issues.

Skills

Strong communication

Customer service skills

Leadership skills

Ability to multi-task

Problem-solving skills

Food Hygiene certificate

Team player

Tools

MS Office applications

Hotel systems

Job description

Job Responsibilities

• Meet and ascertain guest’s requirement for their events, with representative from Catering Sales.
• Conduct and enforce all pre-event checks and control procedures.
• Brief the Banquet team on the event programme and menu and ascertain they are familiar with it.
• Provide fast and effective solutions to resolve any operations or service gaps.
• Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
• Handle manpower deployment, recruitment, welfare, staff grievances and disciplinary issues.
• Performs any other duties as assigned by management.

Job Requirements

• Maintain highest standards of professionalism, ethics, grooming and attitude towardsAssociates, guests, suppliers and other clients.
• Strong communication, customer service and interpersonal skills.
• Good leadership skills.
• Good knowledge and enforcement of liquor and food service laws.
• IT proficient in MS Office applications and Hotel systems.
• Strong team player.
• Ability to multi-task and solve problems in a demanding environment.
• Costing ability
• Food Hygiene certificate
• Willing to work long hours and on weekends/PH
• Ability to relate to and manage large crowds.