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A luxury hotel group in Singapore is seeking an experienced professional to manage the daily operations of their banquet department. The role involves ensuring smooth service, financial accountability, and training the leadership team. A minimum of 3 years in banquet servicing is preferred. This position offers an opportunity to work in a prestigious environment and contribute to a positive work culture.
Ensure the smooth daily operation of the banquet department as well as all banquet bar services
Meet clients for specific rooms and functions
Responsible for daily operation by managing on the floor
Review all banquet event orders to ensure proper set-ups are in place and correct
Responsible for critically assessing procedures, policies, and methods of operation and alter them where necessary
Responsible for the financial success of the department by monitoring productivity, revenues and costs
Ensure all financial reporting is maintained and accurate (billing, payroll, etc.)
Responsible for building relationships with the Conference Services Department to ensure that a common vision in direction is shared and our customer's expectations are exceeded.
Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team
Responsible for ensuring that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible
Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions
Participate in the budgeting process of the department by establishing clear and precise priorities for operational expenditures
Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of workplace safety standards
Contribute to a positive work environment and ensure all concerns are communicated to Banquet Management in timely fashion
Coach and train the Banquet leadership team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews
3 years of experience in banquet servicing is preferred