Assistant Banquet Manager

THE FULLERTON HOTEL; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Banquet Manager to oversee daily operations, ensure client satisfaction, and coach the leadership team. The ideal candidate should have at least 3 years of banquet service experience and thrive in a fast-paced environment. This role focuses on the financial success of the department and maintaining high standards of service.

Qualifications

• 3 years of experience in banquet servicing is preferred.
• Able to work in fast-paced environment.

Responsibilities

• Ensure the smooth daily operation of the banquet department and all banquet bar services.
• Meet clients for specific rooms and functions.
• Manage daily operations on the floor.
• Review all banquet event orders to ensure proper set-ups.
• Critically assess procedures and alter them when necessary.
• Monitor productivity, revenues, and costs to ensure financial success.
• Maintain accurate financial reporting.
• Build relationships with the Conference Services Department.
• Ensure equipment and fixtures are kept in good repair.
• Participate in the budgeting process for operational expenditures.
• Develop a safety culture within the department.
• Contribute to a positive work environment.
• Coach and train the Banquet leadership team.

Skills

Banquet service experience

Fast-paced work environment

Job description

• Ensure the smooth daily operation of the banquet department as well as all banquet bar services
• Meet clients for specific rooms and functions
• Responsible for daily operation by managing on the floor
• Review all banquet event orders to ensure proper set-ups are in place and correct
• Responsible for critically assessing procedures, policies, and methods of operation and alter them where necessary
• Responsible for the financial success of the department by monitoring productivity, revenues and costs
• Ensure all financial reporting is maintained and accurate (billing, payroll, etc.)
• Responsible for building relationships with the Conference Services Department to ensure that a common vision in direction is shared and our customer's expectations are exceeded.
• Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team
• Responsible for ensuring that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible
• Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions
• Participate in the budgeting process of the department by establishing clear and precise priorities for operational expenditures
• Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of workplace safety standards
• Contribute to a positive work environment and ensure all concerns are communicated to Banquet Management in timely fashion
• Coach and train the Banquet leadership team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews

Requirements

• 3 years of experience in banquet servicing is preferred
• Able to work in fast-paced environment