Assistant Banquet Manager
LAGUNA HOTEL HOLDINGS PTE. LTD.
Singapore
On-site
SGD 50,000 - 70,000
Full time
Job summary
A leading hotel group in Singapore is seeking an experienced professional to manage banquet services. The role involves ensuring service standards, handling inquiries, and leading banquet teams. Candidates should possess a diploma or degree in Hotel Management, along with 4-5 years of experience in banquet service. Comprehensive benefits including transport, meals, and employee discounts are provided.
Benefits
Company Transport
Uniform
Duty Meals
Medical & Dental Coverage
Employee Discount for F&B and Hotel stays
Learning & Development Opportunities
Staff Recognition Awards
Qualifications
- Minimum 4–5 years of experience in banquet service.
- Proven leadership experience in banquet operations.
- Highly organized with strong planning and management skills.
Responsibilities
- Ensure banquet functions are set up and executed per service standards.
- Prepare and distribute monthly and weekly forecasts.
- Verify daily inventory and sales reconciliations.
- Lead banquet service teams to uphold standards.
- Handle banquet booking inquiries.
Skills
Supervisory experience
Banquet operations knowledge
Excellent communication skills
Interpersonal skills
Problem-solving abilities
Computer applications proficiency
Education
Diploma or Bachelor’s in Hotel Management
JOB DESCRIPTION
- Ensure all banquet functions are properly set up, organized, and executed in accordance with established service standards.
- Prepare monthly and weekly forecasts and distribute them to the relevant departments.
- Verify and ensure the timely submission of daily bar inventory and par reports, reconciling them against restaurant or bar sales reports at the end of each shift.
- Develop and manage effective duty rosters to ensure adequate manpower based on business volume.
- Maintain clear communication and coordination with related departments such as Banquet Sales, Kitchen, and other operational areas.
- Attend daily F&B briefings, F&B meetings (in the absence of the Banquet Manager), and other required training sessions and meetings.
- Monitor and control breakages and losses within the banquet section.
- Lead and supervise banquet service teams to uphold service standards and ensure guest satisfaction.
- Oversee and implement the cleaning and maintenance schedule for the banquet areas.
- Handle banquet booking inquiries and coordinate special arrangements as required.
- Perform other duties as assigned by the Banquet Manager or management.
Job Requirements
- Minimum Diploma or Bachelor’s degree in Hotel Management or a related field.
- At least 4–5 years of experience in banquet service, with proven supervisory or leadership experience.
- Strong knowledge of banquet operations and high-end service standards.
- Excellent English communication skills, both verbal and written.
- Strong interpersonal, leadership, and problem-solving abilities.
- Proficient in computer applications relevant to the role.
- Highly organized, with strong planning, communication, and people management skills.
COMPANY BENEFITS
- Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
- Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
- Learning & Development Opportunities and Staff Recognition Awards