Assistant Application Engineer #Entry Level Welcome!

The Supreme HR Advisory; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Assistant Application Engineer to provide product support and troubleshooting for customers. The role includes conducting application testing, travel for on-site support, and delivering post-sales training. Candidates should have a diploma in engineering and strong analytical skills, along with familiarity in control logic and communication protocols.

Benefits

Attractive monthly incentives based on performance

Qualifications

• Minimum Diploma Holder in an engineering discipline (i.e., Computer / Electrical Engineer).
• Analytical skill to identify underlying principles and break down data.
• Familiar with Logic control and Microsoft Excel skills.

Responsibilities

• Provide information on products and troubleshooting to customers.
• Analyze and troubleshoot customer issues via phone/email and on-site.
• Conduct post-sales application training for customers.

Skills

Analytical skills

Microsoft Excel skills

Communication protocol familiarity

Logic control knowledge

Education

Diploma in Engineering (Computer/Electrical)

Tools

HMI programming

Database Language (SQL/MySQL)

Programming languages (C#/Java/Python)

Job description

Assistant Application Engineer #Entry Level Welcome!

Working Day: 5 Days (Mon - Fri), Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary: Up to $3200 (Attractive monthly incentives based on performance is provided (Up to $800 monthly))

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications.
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed.
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements.
• Understand and observe company/department policies and procedures.
• Other duties or projects, as assigned.

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e., Computer / Electrical Engineer).
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts.
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.).
• Familiar with HMI programming.

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper / Servo Motor.
• Knowledge of Database Language (SQL / MySQL).
• Knowledge of C# / Java / Python.

WhatsApp: https://wa.me/6591044*** (Shermaine)

The Supreme HR Advisory Pte Ltd EANo:14C7279