Assistant Application Engineer (1 year contract - renewable) | Kallang | With Monthly Performan[...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Assistant Application Engineer for a 1-year contract. The role involves providing product information, troubleshooting customer issues, and conducting application testing. Candidates should hold a diploma in engineering and possess strong analytical skills. Ability to work with various communication protocols is required. This position offers a competitive salary and incentives based on performance.

Benefits

Attractive monthly incentives based on performance

Qualifications

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer).
• Analytical skill to identify core issues through detailed analysis.
• Familiar with Logic control and Microsoft Excel.

Responsibilities

• Provide information concerning products and troubleshooting to customers.
• Analyze and troubleshoot customer issues via phone/email and on-site.
• Conduct product application testing and customer training.

Skills

Analytical skills

Microsoft Excel skills

HMI programming

Logic control

HMI programming

Education

Diploma in engineering discipline (Computer/Electrical)

Tools

Serial communication

Modbus TCP

Ethernet

EIP

Job description

Position title : Assistant Application Engineer (1 year contract - renewable)

Location: Kallang

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3200 [Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on‑site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on‑site support including setup, adjustment/fine‑tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on‑site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC

Interested candidate may contact me and send your resume via: 6585995673 or [e-mail] allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume. Lee Yi Lian (Ms) Reg No. R25157768 THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279