Asia Customer Training Lead: Live & Digital Programs

Xero; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cloud accounting firm in Singapore is seeking a strategic Customer Training Manager to ignite the learning journey for small businesses across Asia. This role involves designing and owning the regional training strategy, delivering dynamic live training content, and building strong relationships with stakeholders. The ideal candidate has extensive experience in public speaking and stakeholder management, and a passion for making a tangible impact. The position offers generous benefits and a flexible working environment.

Benefits

Generous paid leave

Employee Assistance Program

Flexible working

Career development opportunities

Qualifications

• Proven track record in developing/delivering dynamic live education content.
• Extensive experience in public speaking and delivering high-impact presentations.
• Ability to translate needs into engaging product stories.

Responsibilities

• Design and own the regional training strategy, setting KPIs.
• Orchestrate content production and excel at delivering live training.
• Analyze metrics to refine and optimize training offerings.

Skills

Customer-centricity

Strategic thinking

Public speaking

Relationship building

Project management

Job description

A leading cloud accounting firm in Singapore is seeking a strategic Customer Training Manager to ignite the learning journey for small businesses across Asia. This role involves designing and owning the regional training strategy, delivering dynamic live training content, and building strong relationships with stakeholders. The ideal candidate has extensive experience in public speaking and stakeholder management, and a passion for making a tangible impact. The position offers generous benefits and a flexible working environment.