ASEAN HR Services Operations Lead | Hybrid

Marsh Management Services Singapore Pte Ltd; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading global risk and strategy firm in Singapore is seeking an HRSS Operations Manager to oversee operations across the ASEAN region. In this role, you will supervise junior team members, manage client expectations, and ensure compliance with business processes. The ideal candidate has strong HR management experience and excellent leadership skills. This position offers a hybrid work model, requiring three days a week in the office.

Benefits

Professional development opportunities

Inclusive culture

Career growth opportunities

Qualifications

• Experience managing HR Services or similar operations teams.
• Strong knowledge of HR processes, compliance, and regulatory requirements.
• Proven ability to manage client relationships and handle escalations.

Responsibilities

• Supervise and develop HRSS Operations team members in ASEAN.
• Manage client expectations and serve as primary escalation point.
• Implement business processes and ensure compliance with regulatory changes.

Skills

Experience managing HR Services

Strong knowledge of HR processes

Client relationship management

Excellent communication skills

Leadership skills

Project management skills

Tools

Workday HRIS

Job description

A leading global risk and strategy firm in Singapore is seeking an HRSS Operations Manager to oversee operations across the ASEAN region. In this role, you will supervise junior team members, manage client expectations, and ensure compliance with business processes. The ideal candidate has strong HR management experience and excellent leadership skills. This position offers a hybrid work model, requiring three days a week in the office.