Area Operations Executive

ROYAL SECURITY MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A security management company in Singapore is looking for an operations manager to lead daily operations and manage security personnel deployment. Candidates should have strong interpersonal skills, at least one year of relevant experience, and be able to work under tight deadlines. Responsibilities include training new hires, coordinating with clients for satisfaction, and conducting site checks. Proficiency in common applications is necessary.

Qualifications

• Good interpersonal skills and teamwork abilities required.
• Ability to meet tight deadlines and customer expectations promptly.
• At least 1 year of experience in handling operations.

Responsibilities

• Leading daily operations and deployment of security personnel.
• Conducting on-the-job training for new hires.
• Coordinating with management teams and ensuring customer satisfaction.
• Writing incident reports and conducting investigations.
• Making rounds and checks on various sites.

Skills

Interpersonal skills

Teamwork

Computer skills

Time management

Tools

Office

Excel

PowerPoint

Word

Job description

Key Responsibilities:

• Leading and manage the day-to-day operations and deployment of security personnel to the sites as allocated.
• To take the lead in manpower planning for individual sites as assigned not limiting to manpower forecasting and planning for all permanent and relief security personnel.
• Conduct on the job training for sites as per requirement to new hires and conduct refresher courses as and when required. For instance, safety briefing, traffic management control.
• Coordinate with the management team and work client's management team to ensure customer satisfaction.
• Able to carry out investigations and write incident reports
• Make rounds and checks on various sites to ensure security personnel are carrying out their duties accordingly and meet up with clients to get feedback on a weekly basis.
• Attend weekly/monthly meetings with clients and contribute towards performance improvement plan in the security industry and to provide better services to clients.
• Submission of reports on a weekly basis.

Requirements:

• Possess good interpersonal skills and to work as a team including security personnel.
• Able to meet tight deadlines and meet custommer expectations promptly
• Competent in computer skills and common applications (Office, Excel, PowerPoint & Word
• At least 1 year experience in handling operations