Area Manager/Operation Manager

Oneness M&C Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading beauty brand is seeking a Brand/Area Manager to oversee operations and sales across multiple outlets in Singapore. The role includes team management, brand development, and collaboration with cross-functional departments. Ideal candidates will have at least 5 years of management experience in the beauty industry, with strong communication and leadership skills. Join us to drive brand excellence and team growth.

Qualifications

• Minimum 5 years of experience in retail/beauty store management.
• Proven track record in achieving sales targets.
• Strong communication and team management skills.

Responsibilities

• Supervise daily operations of multiple beauty outlets.
• Recruit, train, mentor, and evaluate store management.
• Ensure high standards of customer service.

Skills

Leadership

Communication

Sales management

Operational excellence

Education

Bachelor’s degree in Business, Retail, Marketing

Job description

Job Summary

The Brand/Area Manager will oversee operations, sales, team management, and brand development across multiple beauty outlets. This role ensures consistent brand standards, drives sales, leads store teams, and collaborates with cross-functional departments to achieve operational excellence. Candidates with prior experience in the beauty industry or a related field will be preferred.

Key Responsibilities

• 1. Multi-Outlet & Operations Oversight - Supervise daily operations of multiple outlets, ensuring SOP compliance, operational efficiency, cleanliness, and smooth workflow.
  • Monitor sales performance, set targets, and drive revenue growth.
  • Conduct regular audits and implement operational improvements to standardize processes.
• 2. Team Leadership & Development - Recruit, train, mentor, and evaluate store management and support teams.
  • Foster a motivated, customer-focused team culture.
  • Develop talent and support career growth initiatives.
• 3. Brand & Customer Experience - Ensure high standards of customer service and consistent brand experience across all outlets.
  • Plan and execute promotions, merchandising strategies, and brand events.
  • Handle escalated customer issues and implement strategies to enhance satisfaction.
• 4. Cross-Functional Collaboration - Work closely with marketing, HR, supply chain, and headquarters to align operations and brand strategies.
  • Provide insights from frontline operations to support business growth and brand development.
• 5. Financial & Operational Excellence - Track P&L, manage budgets, and optimize resource allocation.
  • Oversee staff rosters and operational planning to maximize efficiency.

Requirements

• Bachelor’s degree or above in Business, Retail, Marketing, or a related field.
• Minimum 5 years of experience in retail/beauty store management, multi-outlet or brand management; beauty industry experience or a related field will be preferred.
• Proven leadership, communication, and team management skills.
• Strong track record in achieving sales targets and operational excellence.
• Knowledge of Singapore retail operations and HR compliance is preferred, but not essential, as we value diverse perspectives and experiences.