Area Manager

NOODS AND NOOBS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading F&B company in Singapore seeks a manager to oversee operations of multiple outlets. Responsibilities include ensuring compliance with SOPs, monitoring performance, conducting audits, managing inventory, and leading staff development. Ideal candidates should have strong leadership skills and experience in financial management to enhance profitability and customer satisfaction.

Qualifications

• Experience in managing F&B operations with a focus on performance and quality.
• Strong leadership and staff development skills.
• Ability to analyze financial data to improve profitability.

Responsibilities

• Manage daily operations of F&B outlets ensuring compliance with standards.
• Monitor performance and analyze operational data.
• Conduct audits and ensure quality control across all outlets.
• Manage inventory and coordinate procurement with suppliers.
• Liaise between headquarters and outlets for performance reporting.
• Recruit, train, and motivate outlet managers and staff.
• Implement promotional ideas to boost sales and market share.
• Address customer complaints and enhance satisfaction.

Job description

Job Description:

• Operational Oversight: Manage and ensure the smooth daily operations of multiple F&B outlets in a designated area, ensuring compliance with company SOPs, food safety, hygiene, and service standards.
• Financial Management: Monitor outlet performance, analyze sales and operational data, and manage budgets to meet sales targets and improve profitability.
• Quality Control: Conduct regular audits and inspections to ensure high standards of food quality, service, cleanliness, and product presentation across all outlets.
• Inventory & Procurement: Manage inventory levels, coordinate with suppliers, and ensure appropriate stock is maintained to minimize waste and costs.
• Liaison & Reporting: Act as a liaison between headquarters and the outlets, ensuring clear communication of directives and objectives, and prepare regular performance reports for senior management.
• Staff Leadership & Development:Recruit, train, motivate, and conduct performance reviews for outlet managers and staff to foster high standards of performance and customer service.
• Sales & Marketing:Implement and recommend promotional ideas to increase sales and market share, and ensure effective marketing efforts.
• Customer Relations:Address customer complaints professionally, resolve issues, and implement strategies to enhance customer satisfaction.