Aquarium Shop Manager — Team Leader & Ops Pro

EAST OCEAN AQUATIC TRADING CENTRE; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EAST OCEAN AQUATIC TRADING CENTRE is seeking an organized Shop Manager to lead daily retail operations at the aquarium store. You will oversee shift rosters, cash handling, inventory management, and store profitability while collaborating with Regional Management and Marketing teams.

The role requires proven supervisory experience in retail, strong organizational and communication skills, and a customer-first mindset.

Qualifications

• Proven supervisory or management experience in retail.
• Solid understanding of daily cash reconciliation, POS operations, and basic retail financial metrics.
• Strong organizational and scheduling skills.
• Excellent communication and problem-solving skills with a customer-first mindset.
• Interest in fishkeeping, aquascaping, or aquatic equipment is preferred.

Responsibilities

• Store Operations & Cash Control: Manage shift rosters, oversee daily POS reconciliations/cash handling, enforce SOPs, and execute directives from Regional Management.
• Sales & Customer Experience: Motivate staff to exceed sales targets, maintain high customer service standards, assist with custom aquarium orders, and resolve complex feedback.
• Inventory & Stock Management: Submit stock replenishment orders, perform regular cycle counts/audits, and control shrinkage and damage.
• Store Upkeep & Marketing: Ensure top-tier store cleanliness/layout presentation and manage local social media channels in line with marketing guidelines.

Skills

Retail management

Cash handling

Team supervision

Scheduling

Customer service

Communication

Job description

EAST OCEAN AQUATIC TRADING CENTRE is seeking an organized Shop Manager to lead daily retail operations at the aquarium store. You will oversee shift rosters, cash handling, inventory management, and store profitability while collaborating with Regional Management and Marketing teams.

The role requires proven supervisory experience in retail, strong organizational and communication skills, and a customer-first mindset.