Application / Technical Support Engineer (Training Provided)

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking an Application / Technical Support Engineer. The role involves managing automation products and providing technical support. Responsibilities include technical proposals, customer query responses, product training sessions, and demonstrating product capabilities. A degree in a related field is required, and while 1–2 years of experience is preferred, training will be provided.

Qualifications

• Degree in a relevant field is required.
• 1–2 years of experience is an advantage.
• Training will be provided for successful candidates.

Responsibilities

• Manage a full range of automation products.
• Provide pre-sales and post-sales technical support.
• Prepare and deliver technical proposals and documentation.
• Respond to customer queries and resolve issues.
• Conduct product training and live demonstrations.
• Interface with product principals for feedback.

Skills

Knowledge of PLC

Knowledge of control/automation

Knowledge of touch panels

Knowledge of IoT

Education

Degree in Electronics, Electrical, Mechatronics, Mechanical Engineering or related field

Job description

Application / Technical Support Engineer (Training Provided)

Working Days & Hours : Monday – Friday | 8:30am - 5:30pm

Working Location: Bukit Batok Crescent

Salary: SGD 3,200 – 4,500 per month

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities

• Manage and support the full range of automation products distributed by the company.
• Provide pre-sales and post-sales technical and application support by analyzing customer requirements and proposing appropriate solutions.
• Prepare and deliver technical proposals, application notes, and solution-based documentation.
• Respond to customer queries and resolve technical issues through email, phone, or onsite visits.
• Conduct product training sessions and live product demonstrations.
• Use application knowledge to demonstrate product capabilities and performance advantages.
• Interface with product principals to relay technical feedback and recommend product enhancements.

Requirements

• Degree in Electronics, Electrical, Mechatronics, Mechanical Engineer or related field.
• Training provided; 1–2 years of experience an advantage.
• Knowledge of PLC, control/automation, touch panels, and IoT is a plus.