Application Support Engineer x 3 (Java)

Maestro Human Resource Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A professional HR services company in Singapore is seeking a candidate to manage incident tickets and provide L2 support. Responsibilities include troubleshooting application issues, performing system health checks, and application enhancements through scripting or Java coding. The ideal candidate should hold a Diploma/Degree in Software and have at least one year of relevant experience.

Qualifications

• At least 1 year of experience in a related field.

Responsibilities

• Manage L1 to L3 incident tickets and service requests.
• Provide L2 support 24/7 on a scheduled rotation basis.
• Troubleshoot application issues and work with OEM supports.
• Perform monthly system and application health checks and reporting.
• Perform application enhancements through scripting or Java coding.
• Perform software application upgrades and patching.

Education

Diploma / Degree in Software

Job description

Responsibilities

• Manage L1 to L3 incident tickets and service requests
• Provide L2 support 24/7 on a scheduled rotation basis
• Troubleshoot application issues, including working with OEM supports to determine cause of the issue and rectification plan
• Perform monthly system and application preventive management health checks and reporting
• Perform application enhancements through scripting or Java coding
• Perform software application upgrades and patching

Qualifications

• Diploma / Degree in Software
• At least 1 year of experience in a related field