Application Support Engineer (Computer Engineering - 1 Year Renewable Contract ) - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is seeking an Assistant Application Engineer for a 1-year renewable contract. You will provide product information, conduct troubleshooting, and test applications while assisting customers and sales reps. A diploma in Engineering is required, along with strong analytical skills and familiarity with various programming and communication protocols. Attractive salary and benefits offered.

Benefits

Attractive monthly incentives based on performance

Qualifications

• Minimum Diploma Holder in an engineering discipline.
• Analytical skill to identify underlying principles by breaking down information.
• Familiarity with communication protocols like Serial, Modbus TCP, Ethernet.

Responsibilities

• Provide information on products and applications to sales reps.
• Conduct product application testing and troubleshooting.
• Travel to customer's site for support and training.

Skills

Analytical skills

Microsoft Excel skills

Logic control

Familiar with communication protocols

HMI programming

Education

Minimum Diploma in Engineering (Computer/Electrical)

Tools

Database Language (SQL/MySQL)

C#/Java/Python

PLC knowledge

Job description

Position title : Assistant Application Engineer (1 year contract - renewable)

Location: Kallang (near MRT)

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3200 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R25138932

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279