Application Support Analyst - Level 2 (3 shift)

CAREERALLY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech support company in Singapore is seeking an individual for 24x7 production support. The role involves troubleshooting issues, collaborating with various teams, and maintaining documentation. Candidates should have a Diploma in Computer Science and strong skills in Java and Oracle. Attractive bonuses and good career progression are offered.

Benefits

Good career progression

Near MRT

Attractive Bonuses

Qualifications

• Hands-on experience with application monitoring, troubleshooting tools, and incident management processes in a 24x7 environment.

Responsibilities

• Provide 24x7 production support, including incident management and resolution of application-related issues.
• Collaborate with teams to troubleshoot complex issues and support deployments.
• Maintain operational documentation and manage monitoring tools.

Skills

Java/J2EE

Oracle (SQL/PLSQL)

APIs (REST/SOAP)

Unix/Linux environments

Incident management

Education

Diploma in Computer Science or related certifications

Tools

Application monitoring tools

Troubleshooting tools

Job description

Good career progression

Near MRT

Attractive Bonuses

Job Description

• Provide 24x7 production support, including incident management, root cause analysis, and resolution of application-related issues to minimize downtime.
• Collaborate with development, infrastructure, and DevOps teams to troubleshoot complex issues, support deployments, and optimize system performance.
• Maintain operational documentation, manage application monitoring tools, and ensure service level agreements (SLAs) are met consistently.

Requirements

• At least a Diploma in Computer Science or related certifications.
• Hands-on experience with application monitoring, troubleshooting tools, and incident management processes in a 24x7 environment.
• Strong technical proficiency in Java/J2EE, Oracle (SQL/PLSQL), APIs (REST/SOAP), and familiarity with Unix/Linux environments and scripting.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892