Application Support Analyst — Elevate User Experience

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading fitness organization in Singapore is seeking an Application Support Specialist to ensure smooth operation of IT services. Responsibilities include providing user support, collaborating with teams to resolve issues, and monitoring application performance. Ideal candidates have a degree in IT and experience in application support, with a strong knowledge of SQL Server and ticketing systems. This role offers a dynamic work environment and a variety of perks including a free club membership.

Benefits

Free membership

Discounted personal training

Flexible work options

Paid parental leave

Qualifications

• 1-3 years experience in application support or related technical role.
• Ability to work collaboratively and independently.
• Knowledge of scripting languages or automation tools is a plus.

Responsibilities

• Provide first-level technical support for end-users.
• Collaborate with cross-functional teams to resolve technical problems.
• Monitor performance and availability of applications.

Skills

Strong knowledge of software applications

Proficient in troubleshooting technical issues

Excellent communication skills

Knowledge of Microsoft SQL Server

Experience with ticketing systems

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft SQL Server

Freshdesk

Service Now

BMC

Job description

A leading fitness organization in Singapore is seeking an Application Support Specialist to ensure smooth operation of IT services. Responsibilities include providing user support, collaborating with teams to resolve issues, and monitoring application performance. Ideal candidates have a degree in IT and experience in application support, with a strong knowledge of SQL Server and ticketing systems. This role offers a dynamic work environment and a variety of perks including a free club membership.