Application Support

LYNEER CORP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A multinational tech company in Singapore is looking for an experienced Application Support Engineer to provide rotational 24/7 shift application support. The ideal candidate should have 3-5 years of experience in troubleshooting applications, particularly in banking environments, and possess strong knowledge in Java, SQL databases, and various operating systems. This role also requires the ability to proactively identify and fix system issues to ensure smooth operation.

Qualifications

• At least 3-5 years of hands-on experience in troubleshooting applications.
• Experience in production support in banking applications is required.
• Good knowledge in various operating systems is preferred.

Responsibilities

• Provide 24/7 shift application support.
• Monitor production systems and ensure SLAs are met.
• Troubleshoot production issues related to performance and reliability.
• Perform code packaging and release to production.

Skills

Troubleshooting applications

Incident and Problem management

Production support

SQL Server/Oracle databases

Java

Spring-boot

Microservices

Linux/Unix

Windows

Scripting

Monitoring tools like Grafana

GIT

Jenkins

Actimize

Hadoop

Job description

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

Has experience or knowledge on Incident and Problem management.

Health check and monitoring production system and job scheduling to ensure SLA is meet.

Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

Continuous improvement of the system, e.g. job automation, performance tuning.

Should be able to identify and fix the bugs.

At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

Perform code packaging end to end until release to Production, the maintaining application is done by the Production team

Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

Good knowledge in Linux/Unix/Windows environment and scripting.

Hands on experience on monitoring tools like Grafana has added advantage.

Should be open to learn and adapt to new technologies.

Knowledge on GIT Bitbucket and Jenkins has added advantage.

Knowledge on Actimize/Hadoop has added advantage.