Application Operations Engineer (1 year contract)

MICHAEL PAGE INTERNATIONAL PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global financial institution in Singapore is seeking a Production Support Engineer to manage incidents and support in-house applications. The ideal candidate has at least 3 years of experience in production support, a strong technical background in UNIX, and proficiency in scripting languages like Python or PowerShell. This role offers hands-on experience with key DevOps tools and a dynamic work environment focused on continuous improvement.

Benefits

Competitive salary

Shift and on-call allowances

Continuous learning opportunities

Qualifications

• At least 3 years of experience in production support, infrastructure support, or software development.
• Strong UNIX technical background and scripting language skills.
• Hands-on experience with DevOps tools.

Responsibilities

• Manage incidents and service requests for production stability.
• Provide technical support for in-house banking applications.
• Collaborate with global teams to maintain service quality.
• Drive automation and process optimization.

Skills

Production support experience

Python or PowerShell scripting

Hands-on with Ansible

Experience with Docker or Kubernetes

Analytical and troubleshooting skills

CI/CD knowledge

Tools

GitLab

Azure DevOps

Grafana

Dynatrace

Job description

• Opportunity to work in a Global Financial Institution
• Strengthen your hands-on devops & automation experience

About Our Client

Our client is a globally established financial institution with a major technology hub in Asia. They play a critical role in supporting international banking operations through the development of in-house applications and enterprise-level digital initiatives. With strong regional integration and a forward-looking tech strategy, they continue to enhance operational efficiency and drive innovation across global markets.

Job Description

Key Responsibilities:

• Support day-to-day production stability by managing incidents, changes, and service requests in line with internal standards and SLAs
• Provide hands-on technical support and troubleshooting for in-house banking applications, ensuring timely and effective issue resolution
• Collaborate closely with global teams across IT and business lines to maintain high service quality and operational excellence
• Drive continuous improvement through automation, monitoring, and process optimization to enhance system reliability and efficiency
• Contribute to DevOps initiatives by implementing CI/CD pipelines and bridging collaboration between development and operations teams
• Participate in major operational activities such as DRP tests, migrations, and release management to ensure seamless execution
• Work in rotational shifts and on-call schedules to support global operations while promoting knowledge sharing and team learning

The Successful Applicant

A successful candidate should have:

• At least 3 years of experience in production support, infrastructure support, or software development roles
• Strong technical background in UNIX environments and scripting languages such as Python or PowerShell
• Hands-on experience with tools like Ansible, GitLab, Azure DevOps, Docker, or Kubernetes
• Familiarity with task scheduling tools (e.g., Control‑M) and understanding of IT ecosystems and application architectures
• Knowledge of CI/CD pipelines, ITIL, Agile, and Lean practices; experience with observability tools such as Grafana or Dynatrace is an advantage
• Excellent analytical, troubleshooting, and problem‑solving abilities
• Proactive, curious, and collaborative team player with a growth mindset and drive for continuous improvement

What's on Offer

• Opportunity to work in a global banking environment with exposure to international operations
• Be part of a key IT hub driving digital and DevOps transformation
• Hands‑on experience with modern tools and automation technologies
• Continuous learning and career growth through collaboration and innovation
• Competitive salary and benefits, including shift and on‑call allowances

Michael Page International Pte Ltd | Registration No. 199804751N