Application Engineer, Gearmotor

CONNECTE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global system provider in Singapore is seeking an Application Engineer, Gearmotor. The ideal candidate will possess technical expertise and customer interaction skills, delivering technical applications across the APAC region. The role involves managing comprehensive technical support and coordination of solutions for gearmotor applications. Requires a degree in engineering and 3-5 years relevant experience, with a strong focus on customer-centric service.

Qualifications

• 3-5 years’ experience in relevant industry.
• Experience using rotating equipment software sizing tools to generate quotations.
• Hands-on experience with rotating equipment is an advantage.

Responsibilities

• Provide regional application support for Southeast Asia.
• Cooperate with salespeople and channel partners.
• Manage customer service-related issues concerning gearmotor.

Skills

Technical expertise

Customer interaction skills

Problem-solving skills

Communication skills

Self-motivated

Education

Diploma or bachelor’s degree in engineering

Tools

Rotating equipment software sizing tools

Microsoft Office

SAP & DMS system

Job description

Our client is a global system provider of innovative drive solutions and they are looking for an Application Engineer, Gearmotor that requires the candidate with both technical expertise and customer interaction capabilities to effectively deliver technical application in the APAC region (based in Singapore).

Moreover, the position requires a blend of adaptability, problem-solving skills and a strong drive.

Furthermore, the individual is responsible for managing all metrics, evaluations and feedback and also establishing processes and methodologies to ensure the successful delivery of company’s technical application.

*Candidates MUST HAVE gearmotor / IGU (Industrial Gear Unit) application experience

** This role has no work pass / visa sponsorship

JOB DIMENSION (SCOPE)

• Regional application/technical support for Southeast Asia, including direct sales & channel partners
• To do joint visit with salespeople / channel partner, either locally or regionally
• To coordinate, manage and solve service-related issue of gearmotor and IGU
• To provide calculation of the relevant application data based on the given values
• To review and research of the possible customer potential
• To do direct clarification with the customer by telephone in case of uncertainties
• To handle comprehensive technical and commercial support based on customer demand
• To be involved in R&D stage of customer project
• To do joint design of complex applications internally (China / HQ)
• To do independent execution of the TASK solutions
• To do cross-departmental coordination of solution finding internally (China / HQ)
• To enter the solution into SAP & DMS system
• To check customer request for technical completeness and if necessary, create standard template based on different application
• To disseminate product update and to promote successful application

REQUIREMENTS

• Diploma or bachelor’s degree in engineering with 3-5 years’ experience gained within relevant industry
• Process previous experience using rotating equipment software sizing tools to generate quotations, drawings and technical datasheets
• Exceptional written, verbal communication and public speaking skills with strong facilitation and influencing skills
• Proficient with Microsoft Office and eLearning applications
• Must be highly self-motivated and customer-centric, able to work independently
• Hands-on experience with rotating equipment will be an advantage
• Experience in technical subject matter content of Power Transmission / rotating equipment / gearboxes / motors / inverters will be added advantage