Application Engineer

HL ASSURANCE PTE. LTD.; Singapore; On-site; SGD 50,000 - 60,000; Full time

Job summary

A leading insurance technology firm in Singapore is seeking an IT Application Specialist to manage software development and maintenance. Key responsibilities include supporting users, leading application projects, and enhancing existing applications. Candidates must have a relevant diploma or degree and 2-3 years of experience in the industry. Attractive benefits include a competitive remuneration package and insurance coverage.

Benefits

Attractive remuneration package

Monthly and quarterly commissions

Outpatient and dental benefits

Group hospitalization and surgical insurance

Personal accident and term life insurance

Qualifications

• At least 2-3 years of relevant working experience, preferably in the insurance industry.
• Strong analytical and problem-solving skills required.
• Comfortable in sharing knowledge through verbal and written instructions.

Responsibilities

• Maintain and enhance IT applications throughout the software development life cycle.
• Provide user support and troubleshoot application issues.
• Lead and coordinate IT application projects from planning to completion.

Skills

Objected-Oriented design

Service-Oriented development

.NET (C#) with WPF UI

SQL (MSSQL/MySQL/MongoDB)

ReactJS

React Native / Flutter

PHP

REST API

CMS

CRM

Education

Diploma or Degree in Computer Science or IT

Tools

IIS Administration

Git

TFS Source Controls

Job description

Responsibilities

• Main Responsibilities
• 1. IT Application Maintenance and Enhancement
  • Involve in all stages of software development life cycle (including maintenance and enhancement)
  • Support and update SIT, UAT and User operational manual
  • Develop, test, integrate and deploy application modules
  • Handle proper documentation in all application related changes
  • Responsible to handle all application procedures in all system
• 2. User Focus and Support Operations
  • Provide support to users to configure access to applications and troubleshoot application issues
  • Support and maintain existing applications (Web, Windows Clients)
  • Support annual Business Continuity Exercise
• 3. IT Application Projects
  • Lead and coordinate all IT application projects to drive to completion
  • Liaise with application vendor and internal support team for all application related projects
  • Conduct proper planning with vendor to lead and support projectRequirements

Qualifications

Qualifications
A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification

Experience

Experience
At least 2-3 years of relevant working experience preferably in insurance industry

Skills & Competencies

Skills & Competencies
Practical experience in:

• Objected-Oriented and Service-Oriented design and development
• .NET (C#) with WPF UI
• SQL (MSSQL/MySQL/MongoDB)
• Querying, Manipulating Data and working with tables
• SQL Server Administration tasks such as granting permissions, creating and restoring backups
• ReactJS
• React Native / Flutter
• PHP
• REST API
• CMS (Content Management System)
• CRM (Customer Relationship Management System)

Familiar with:

• IIS Administration and Configuration
• Troubleshooting HTTP Error Codes
• Git and TFS Source Controls

Good to have knowledge in:

• HTTPS/SSL Cert Management
• Using Ticketing/Service desk systems
• Event Sourcing
• Dependency Injection and Inversion of Control

Personal Attributes

Personal Attributes
Strong analytical and problem-solving skills
Familiar with application migration process and able to do project planning for new and existing project development
Fast learner, able to work independently and as a team player
Strong analytical and problem-solving skills
Good communication and interpersonal skills
Comfortable in sharing knowledge through verbal and written instructions

Performance Indicators

Performance Indicators
Meeting SLAs defined for support tickets
Meeting SLAs defined for changes and enhancements
Delivery of projects within planned timeline and cost

Reporting Structure

Reporting Structure
Reports to: Head of IT

Other Information and Benefits

Other Information and Benefits
5-day work week (Mon- Fri, 9 am - 6 pm)
Walking distance from Tanjong Pagar MRT
Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.