Application Engineer

HIPA PHOTONICS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading photonics technology firm in Singapore is seeking a skilled professional for a role in the maintenance and commissioning of automation equipment. The role requires fluency in Mandarin and experience in handling equipment failures. Candidates should have a background in engineering and be willing to travel frequently for on-site support and equipment upgrades.

Qualifications

• At least 3 years of experience in maintenance and commissioning of automation or laser processing equipment.
• Ability to handle equipment failures independently and quickly.
• Proficient in using analysis software and report generation.

Responsibilities

• Maintain expert level of product knowledge.
• Perform equipment installation, commissioning, and maintenance.
• Travel to project sites for start-up and training services.
• Design and implement equipment upgrade schemes.

Skills

Communication skills

Teamwork

Excel proficiency

Problem-solving

Fluency in Mandarin

Education

ITE/Diploma/Degree in Engineering (Electrical/Electronics, Mechatronics, Automation, or Optics)

Tools

JMP

MS Word

PowerPoint

Job description

Job Description:

• Maintain expert level of product knowledge;
• Understand and convey customer requirements;
• Maintain professional business relationships with customer;
• Travel to project sites to perform start-up, integration and training services;
• Responsible for equipment installation, commissioning, service, and maintenance, quickly and effectively handle sudden failures of machines at customer sites;
• Cooperate with the R&D team to complete the relevant testing and verification of the equipment;
• Provide status of ongoing project and future projects;
• Design and implementation of equipment upgradation scheme;

Job Requirements:

• Candidate must possess at least ITE/Diploma/Degree of Engineering in electrical/electronics, Mechatronics, Automation or Optics. Experience with machine vision projects will be preferred
• At least 3 years of working experience in maintenance and commissioning of automation equipment or Laser processing equipment, installation and commissioning, capable of handling equipment failures independently and quickly;
• Proficient usage of Excel, JMP and other analysis software; MS-word and PowerPoint software for report creation;
• Good communication skills, responsible and good teamwork;
• Proficiency in Mandarin (Speaking, reading, writing and translation) in order to build and maintain professional business relationships with Chinese speaking customers.
• Willing to travel overseas 30-80% for on-site support, equipment upgrade or future projects discussion, as needed