Application/Data Support Analyst

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic technology company in Singapore seeks a candidate to assist with the maintenance and update of an existing pharmacy application. Responsibilities include supporting enhancements, monitoring compliance, and providing 24/7 maintenance support. The ideal candidate should have a relevant degree and strong analytical skills, with fresh graduates encouraged to apply. Join a collaborative team focused on improving application performance and user satisfaction.

Qualifications

• Fresh graduates are welcome for this position.
• Strong analytical and soft skills required.
• Must be proactive and able to troubleshoot effectively.

Responsibilities

• Assist with maintenance and update of pharmacy application.
• Support monitoring of compliance to security measures.
• Provide 24/7 primary application maintenance support.

Skills

Analytical skills

Soft skills

Proactive self-starter

Multi-tasking capabilities

Multi-tasking

Education

Bachelor's Degree or equivalent

Job description

Roles and Responsibilities

The candidate will assist senior team members with support the maintenance and update of an existing pharmacy application.

• Support new enhancement go-live transition
• Support monitoring of compliance to security measures
• Solve routine problems that occur within applications
• Liaising with vendor and users on issues log and status
• Analyze application usage reports
• Monitor application performance, application logs
• Propose recommendations to improve application performance
• Document the application’s technical architecture, issue resolutions and procedure
• Provide 24/7 primary application maintenance support

The candidate is a keen learner, and able to apply structured, analytical thinking for functional and technical issues troubleshooting. The candidate is a strong team player, who communicates his/her ideas and gets along with others easily.

Requirements/Qualifications

1. Candidate must possess at least a Bachelor\'s Degree, Post Graduate Diploma or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology/Pharmacy or equivalent.
2. Fresh Graduates are welcome for this position.
3. Candidates should have strong analytical and soft skills.
4. Proactive self-starter with an analytical and creative mind.
5. Result and customer oriented with multi-tasking capabilities