Application Consultant

ScienTec Consulting Pte Ltd; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a professional to assist with CMS implementation and provide user support. The ideal candidate should have a Bachelor’s degree in IT or a related field, with at least one year of relevant experience. This role involves working with stakeholders to gather requirements, ensuring governance and compliance, and enhancing system usability in a hybrid work environment.

Qualifications

• Minimum 1 year experience in IT business analysis.
• Solid understanding of content management systems and integration concepts.
• Ability to communicate technical issues effectively.

Responsibilities

• Assist in CMS implementation and configuration.
• Provide user support and troubleshooting.
• Gather requirements and design solutions.

Skills

Problem-solving skills

Written and verbal communication

Technical understanding of workflows and permissions

Education

Bachelor’s degree in IT or related field

Job description

Apply to Join a Top University

• To join a top university in the world
• Hybrid work arrangement
• Joining a supportive working environment

Job Description

• CMS implementation & configuration

  Assist in planning, configuring, and launching CMS platforms or modules—setting up site structure, templates, workflows, permissions, and integrations to meet business requirements.

• User support and training

  Provide day‑to‑day operational support, troubleshoot issues, and run training sessions or produce guides so users can update content accurately and efficiently.

• Requirement gathering & solution design

  Work with stakeholders to capture requirements, recommend CMS best practices, and map them to system capabilities; document functional specifications or user stories for technical teams.

• Quality assurance & continuous improvement

  Test content changes, new features, or workflows; monitor system performance, identify gaps or usability issues, and suggest refinements.

• Stakeholder communication

  Act as liaison between business users, content owners, and technical staff; explain technical issues in plain language and align on priorities, timelines, and impacts.

• Governance, standards, and compliance

  Help enforce content governance rules, metadata standards, and security policies; ensure proper usage and adherence to organizational guidelines

Requirements

• Bachelor’s degree in IT, information systems, computer science, or related field, or equivalent practical experience.
• Min 1 year experience in IT business analysis, system analysis or similiar function
• Solid understanding of technical concepts such as workflows, permissions, metadata, content structures, and system integration.
• Strong problem‑solving skills and the ability to break down complex issues into clear steps for users and developers.
• Excellent written and verbal communication. comfortable presenting to technical and non‑technical audiences.

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