APPLICATION ANALYST

ELITE INNOPLUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking a skilled professional to analyze user needs and define technical specifications. Candidates should possess a Bachelor's degree and 2-4 years of relevant experience. Strong problem-solving skills and excellent communication abilities are essential. This role involves overseeing application processes and ensuring technical issues are resolved promptly.

Qualifications

• Minimum of 2-4 years of relevant experience.
• Ability to convey ideas to both technical and non-technical customers professionally.
• Willingness to work at worksites and in shifts.

Responsibilities

• Analyze user needs and define technical specifications.
• Provide guidance and governance in business processes and technical configuration.
• Design and maintain expertise in application process and systems.

Skills

Troubleshooting

Problem-solving

Client/server communication

Communication

Education

Bachelor’s degree in engineering, Computer Science or a related discipline

Job description

• Analysis of user needs and define technical specifications
• Providing advice, guidance, knowledge sharing and governance in business process, application and technical configuration
• Analysis, development &implementation of change and/or run activity in accordance with the agreed digital/platform strategy, standards and governance for a business unit, project, programme, platform or feature team
• Defining technical specifications of solutions in accordance with the agreed digital/platform strategy incorporating service fundamentals, security and system performance
• Driving continuous improvement through technical and process innovation and promoting ways to leverage business benefit at every opportunity
• Coordinate with teams and subcontractors to resolve all complex application and system issues
• Design and maintain expertise in flow of application process and systems related to company
• Administer and resolve applications issues, provide updates and perform root cause analysis
• Supervise all alerts related to application and system procedures and provide services proactively
• Assess compatibility issues and troubleshooting of system
• Ensuring technical/application issues are tracked and resolved promptly and elevate to the relevant channels when needed
• Manage network servers and technology tools
• Ensure safety and proper execution of site work procedure on site
• Perform Site survey and Site progress claim
• Attend Client meeting and prepare appropriate documentation
• Manage and coordinate with teams of different skilled technicians at various work locations

Job Requirements

• Bachelor’s degree in engineering, Computer Science or a related discipline with minimum of 2-4 years of relevant experience
• Strong troubleshooting and problem-solving skills
• Good knowledge about client/server communication
• Excellent communication skills both verbal and written
• The ability to convey ideas to both technical and non-technical customers in a professional manner
• Willing to work at worksites and shift works