APAC Service Leader | Growth, Strategy & Customer Success

EOS GmbH; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading technology company in Singapore is seeking a Head of Service APAC. This role involves overseeing the service business in the region, ensuring customer satisfaction, managing P&L responsibilities, and leading a high-performing team. Candidates should have a university degree, significant management experience, and strong communication skills in English. The company offers an inclusive environment where innovation thrives.

Qualifications

• Minimum 5 years’ experience in Layer Manufacturing or similar technology.
• Minimum 3 years’ experience in a management position.
• Experience in regional exposure (China, India, Korea, Japan, Europe) is a plus.
• Willingness to travel.

Responsibilities

• Responsible for the success of the service business in APAC.
• Manage operational aspects of service delivery.
• Cultivate a customer-centric culture among teams.
• Hire and develop a high-performing team.
• Ensure compliance with regulatory standards.

Skills

Leadership

Customer satisfaction management

Strategic planning

P&L responsibility

Risk management

Microsoft Office

Strong English skills

Education

University degree or technical vocational degree

Tools

Microsoft Windows

Office programs

Job description

A leading technology company in Singapore is seeking a Head of Service APAC. This role involves overseeing the service business in the region, ensuring customer satisfaction, managing P&L responsibilities, and leading a high-performing team. Candidates should have a university degree, significant management experience, and strong communication skills in English. The company offers an inclusive environment where innovation thrives.