APAC Customer Success Manager — Global Accounts & Growth

Viasat; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global communications company in Singapore is seeking a seasoned Account Manager to oversee customer relationships and drive strategic growth in the Asia Pacific Region. The ideal candidate will possess over 5 years of experience in account management within a technology-oriented environment, have excellent problem-solving skills, and be proficient in productivity tools like Excel and Project. Fluency in English is essential. This role requires both remote work capabilities and frequent travel.

Qualifications

• 5+ years of Customer facing Account Management / Customer Success Management experience in a technology-oriented organization.
• Ability to frequently travel to Asia Pacific Region.
• Excellent interpersonal skills for effective communication.

Responsibilities

• Serve as the main focal point for customer needs.
• Manage day-to-day relationships and lead weekly calls with customers.
• Develop and deliver on strategic and revenue growth objectives.

Skills

Customer facing Account Management

Interpersonal skills

Program management

Problem-solving

Negotiation skills

Salesforce experience

Tools

Excel

Project

Job description

A global communications company in Singapore is seeking a seasoned Account Manager to oversee customer relationships and drive strategic growth in the Asia Pacific Region. The ideal candidate will possess over 5 years of experience in account management within a technology-oriented environment, have excellent problem-solving skills, and be proficient in productivity tools like Excel and Project. Fluency in English is essential. This role requires both remote work capabilities and frequent travel.