APAC Customer Success Lead - Remote & Travel

RigNet; Singapore; Remote; SGD 70,000 - 90,000; Full time

Job summary

A technology-based service organization in Singapore is seeking an experienced Account Manager to oversee customer relationships, manage strategic objectives, and ensure service delivery. The ideal candidate will have over 5 years of experience in customer facing roles, excellent communication skills, and the ability to navigate complex projects. This role includes responsibilities across multiple functional areas and offers opportunities for remote work.

Qualifications

• 5+ years of experience in Account Management or Customer Success Management.
• Ability to travel frequently and work remotely.
• Fluent in English with effective communication skills.

Responsibilities

• Serve as the main point for customer needs across the Viasat system.
• Manage day-to-day relationships through regular calls and reviews.
• Develop and deliver on strategic revenue growth objectives.

Skills

Customer facing Account Management

Interpersonal skills

Program management

Creative problem solving

Salesforce experience

Tools

Excel

Project management software

Job description

A technology-based service organization in Singapore is seeking an experienced Account Manager to oversee customer relationships, manage strategic objectives, and ensure service delivery. The ideal candidate will have over 5 years of experience in customer facing roles, excellent communication skills, and the ability to navigate complex projects. This role includes responsibilities across multiple functional areas and offers opportunities for remote work.