Analytics Platform Operations Specialist | 24/7 Stability

Tap Growth ai; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic analytics firm in Singapore is seeking an Operations Support Specialist to ensure platform stability and deliver exceptional end-user assistance. The ideal candidate will have strong troubleshooting skills and experience in providing operational support for data-intensive analytics platforms. You will monitor infrastructure components, manage application support, and collaborate with engineering teams for improvements. Familiarity with cloud environments and incident management tools is essential for this role.

Qualifications

• Strong experience in operations support for analytics platforms.
• Knowledge of servers, databases, and cloud environments (Azure/AWS/GCP).
• Familiarity with SQL and ETL tools.

Responsibilities

• Provide day-to-day operational support for a data-intensive analytics platform.
• Monitor and maintain infrastructure components for high availability.
• Deliver end-user support and resolve queries promptly.

Skills

Operations support for analytics platforms

Troubleshooting skills

Communication skills

Tools

ServiceNow

Jira

Azure

AWS

GCP

SQL

ETL tools

Big data frameworks

Job description

A dynamic analytics firm in Singapore is seeking an Operations Support Specialist to ensure platform stability and deliver exceptional end-user assistance. The ideal candidate will have strong troubleshooting skills and experience in providing operational support for data-intensive analytics platforms. You will monitor infrastructure components, manage application support, and collaborate with engineering teams for improvements. Familiarity with cloud environments and incident management tools is essential for this role.