Analyst/ Senior Analyst, Business Intelligence (Tableau)

Secretlab; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Secretlab is seeking an Analyst to design and maintain BI dashboards, reports, and data sources that drive business decisions. You will work with Data Engineers to articulate requirements, validate outputs, and ensure dashboards follow naming conventions and standards.

You’ll partner with Logistics, Marketing, Finance, and other teams to deliver well-scoped analytics for product launches and campaigns, while promoting data literacy and governance.

Qualifications

• Deep Tableau expertise including complex calculations and good workbook hygiene.
• Strong SQL skills with data warehouse concepts and window functions.
• Experience partnering with data engineers and business stakeholders to deliver insights.
• Familiarity with cloud data warehouses (e.g., Snowflake, BigQuery) is a plus.

Responsibilities

• Build new dashboards and visuals for stakeholder requests and product launches.
• Maintain and refresh existing dashboards; fix visuals, metrics, and performance.
• Collaborate with Data Engineers on data mart requirements; validate outputs in UAT.
• Run data literacy sessions and walkthroughs to enable self-service analytics.
• Triage data and dashboard requests; clarify scope and estimate effort.
• Document metric definitions and dashboard logic in Confluence.
• Review work before handoff; ensure filters, totals, joins, and formatting align with definitions.
• Support BI governance; manage Tableau Server performance and access.

Skills

Tableau

SQL

Python/R

Data Visualization

Stakeholder Management

Tools

Tableau Server

Jira

Confluence

Job description

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

We're looking for an Analyst to build and maintain our BI Products (dashboards, reports, and data sources) that our stakeholders rely on to make decisions. You must genuinely care about the “why” – when receiving a “routine” business question, you’ll clarify the ask, understand the business objectives, agree on the right metrics, and ship a well-scoped deliverable within the timeline

.
Within the Data team, you’ll collaborate with our Data Engineers throughout the delivery cycle — this begins with precise articulation of requirements, to contributing to discussions on building of marts & data sources, through final validation in UAT before anything reaches a stakeholder. You'll be a trusted partner to a variety of teams including Logistics, Marketing, Finance, and turn their reporting needs into effective BI product

s.
You’ll be expected to ensure the correctness and usefulness of what you ship — validating your data sources before publishing, documenting the logic behind your dashboards and metrics, and following the naming conventions, certified sources, and dashboard standards that keep BI consistent, flagging any gaps you spot along the w

ay.
What will your week look li

ke? Business Intelligence Activi

• tiesBuild new dashboards and visualisations for stakeholder requests, especially around new product launches and campaigns. Maintain and refresh existing dashboards — fix broken visualisations, update metric logic, and tune performa


• nce.Pair with Data Engineers on data mart requirements — write requirements, validate outputs in UAT, and confirm correctness before publish


• ing.Run short data literacy sessions or walkthroughs with stakeholders to lift self-service us


• age.Triage incoming data and dashboard requests — clarify scope, estimate effort, and queue them sensi

bly.
Stakeholder & Delivery Activ

• itiesSit in on stakeholder meetings to surface upcoming reporting needs e


• arly.Document metric definitions and dashboard logic in Confluence as work is deliv


• ered.Review your own work before handoff — check filters, totals, joins, and formatting against a Definition of

Done.
Responsibi

litiesBusiness Intell

• igenceBuild and maintain dashboards, reports, and data sources that stakeholders can confidently use to make decisions. Translate routine business questions into well-scoped analytical deliverables — clarify the ask, agree on metrics, and ship within time


• lines.Validate data sources before publishing — numbers must be right, definitions consistent, and formatting clean. Document dashboard logic, metric definitions, and data source lineage so others can maintain the work. Support self-service adoption — answer metric clarifications, run dashboard walkthroughs, and help business users get to the insight on thei


• r own.Flag data quality issues, deprecated sources, and broken dashboards proactively rather than waiting for them to be rep


• orted.Administer and maintain Tableau Server — monitor performance, manage user access and permissions, handle platform-level configuration, and ensure uptime and reliability for the wider organis

ation.
Stakeholder & D

• eliveryWork directly with business teams (E-commerce, Marketing, Ops, Finance, CRM) to understand reporting needs and turn them into delive


• rables.Write clear Jira tickets and dashboard requirements so engineers and reviewers can act without amb


• iguity.Work closely with Data Engineers throughout delivery — articulate data requirements precisely, contribute to mart and data source design discussions, and validate outputs in UAT end-to-end before anything reaches a stake


• holder.Tailor explanations to the audience — analysts, managers, and VPs each need a different level of detail. Take feedback well, iterate quicky, and close the loop with stakeholders once changes are s


• hipped.Contribute to BI governance — naming conventions, certified data sources, dashboard standards — by following them consistently and flaggin

gaps.
Technical Req

• uirementsDeep Tableau expertise — complex calculations (including LODs), able to build a wide range of chart types, dashboard design thinking, and good workbook hygiene (performance, maintainability, rea


• dability)Administers Tableau Server — user and permission management, performance monitoring, and platfor


• m upkeep.Solid SQL — joins, window functions, aggregations against a data warehouse; can debug wrong-number queries. Working knowledge of data modelling — fact/dimension tables, grain, reporti


• ng marts.Comfortable with exploratory analysis — Python, R, or notebook


• s a plus.Familiarity with a cloud data warehouse (Snowflake, BigQuery) i


• s a plus.Bonus: Power BI or Looker experience; exposure to dbt, Git, or Jira-based delivery w

orkflows.
Personality R

• equirementsGenuine concern for the business problems behind a request — wants to understand the \"why\" before building


• the \"what\".Detail-oriented and quality-focused — uncomfortable shipping a dashboard


• with wr


• ongnumbers.Candid and collaborative — asks clarifying questions early, gives and receives fee


• edback well.Communicates clearly to both technical and non-technical


• audiences.Eager to learn — picks up new tools, domains, and conventio


• ns quickly.Reliable on timelines — flags risks early rather than missing deadline