Analyst, HR (Payroll) (1 Year Contract) (Job ID: 10073491)

MUFG BANK, LTD. Singapore Branch; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading financial institution in Singapore is seeking an HR Administrative Officer to provide exceptional customer service and manage payroll and benefits queries. The ideal candidate should possess good communication skills, be meticulous, and proficient in Microsoft Excel. Responsibilities include processing payments, managing staff queries, and preparing reports. This is an excellent opportunity for those looking to develop their HR skills in a dynamic environment.

Qualifications

• Good understanding of HR administrative processes.
• Meticulous and eye for details.
• Meticulous and attention to detail.

Responsibilities

• Build effective relationships for high-level customer service.
• Be the first point of contact for employee compensation queries.
• Process all payments including salary, claims, and benefits in a timely manner.
• Check and review submitted claims for anomalies.
• Prepare regular and ad-hoc reports.
• Co-work with external auditors for documentation.
• Handle day-to-day staff queries.
• Ensure timely resolution of payroll and benefit queries.

Skills

Interpersonal skills

Communication skills

Attention to detail

Proficiency in Microsoft Excel

Education

Degree qualified preferred

Job description

Job Description

• Build effective relationships with staff in order to provide a high level of customer service.
• Be the first point of contact for employee compensation and benefit queries.
• Administer the timely processing for all payments including but not limited to salary, claims, reimbursements, benefits and allowances in accordance with MUFG policies and guidelines.
• Check and review submitted claims and elevate any anomalies for further investigations.
• Prepare regular and ad‑hoc reports for various parties including but not limited to Head Office, Business Units, Management and Regulatories.
• Co‑work with external auditors to prepare documentation for income tax submission and administer GIRO or ad‑hoc payments to IRAS in a timely manner.
• Handle day to day staff queries and elevate complex issues to ensure resolution and closure.
• Ensure payroll and benefit queries, both internal and external are resolved or escalated in a timely manner.
• Adhere to all company policies as well as guidelines.

Job Requirements

• Degree qualified preferred
• Good understanding of HR administrative processes.
• Good interpersonal and communication skills to deal effectively and courteously with internal and external customers.
• Meticulous and Eye for details.
• Proficient with Microsoft Excel