Analyst - APAC GFCD Quality Assurance

MUFG Bank, Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global financial services group is seeking a Quality Assurance professional to oversee governance and advisory operations in the APAC region, focusing on financial crimes control. The ideal candidate will hold a degree and have at least 2 years of FCC QA experience. Strong communication and interpersonal skills are essential for this role. The company champions diversity and is committed to hiring based on merit.

Qualifications

• At least 2 years of experience in FCC QA.
• Experience in interacting with finance crime program leadership and compliance subject matter experts.

Responsibilities

• Provide governance and advisory oversight on QA defined by GFCD QA.
• Coordinate QA working groups to support effective use of QA MI.
• Assist the team in fostering collaboration and high performance.

Skills

Verbal and written communication skills

Interpersonal skills

Education

Degree qualified

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

To provide governance, advisory and oversight on Quality Assurance (QA) defined by GFCD QA to all QA execution teams - including MUFG Global Solution (MGS) GFCD QA, Branches, and the First Line of Defense - across the key financial crimes controls (AML, ABC, KYC and Sanctions) in APAC region (ex Japan). Report QA MI results regularly and communicate QA program developments to stakeholders in APAC. Identify and resolve risks and issues related to QA or the underlying control, design and assess the effectiveness of the QA program in the region. Manage and oversee day‑to‑day activities to ensure smooth running of Business-As Usual (“BAU”) activities as well as any other assignments in APAC GFCD QA.

Strategic

• Actively participate in the implementation of Global Financial Crimes Department (“GFCD”) strategic goals
• Support the APAC GFCD QA team structures to align to the GFCD QA target operating model, including establishing the Execution, and Governance, Advisory and Oversight functions.
• Ensure timely identification, escalation and remediation of issues impacting the GFCD program.

Customer

• Co‑coordinate and facilitate QA Working Groups, including the required attendees, the frequency and a standing agenda to support proactive and effective use of QA MI to improve financial crimes control processes.
• Ensure timely identification, escalation and remediation of issues impacting the GFCD program.
• Drive a no‑surprises culture; issues should be identified and promptly escalated so that they can be evaluated and addressed as appropriate.
• Support proactive communication to the Regional Head of Financial Crimes and relevant leadership team members regarding risks to timely remediation of issues (especially regarding possibility of missed deadlines/retargets).
• Establish a succession plan to ensure continuity of the function in the event of absence.

People

• Assist the team to strengthen our Culture by fostering collaboration, inclusion, diversity, equity, empowerment and high performance, including but not limited to have regular communication to cascade priorities and constantly ensure the team is steering toward the goals.
• Hold regular team meetings and Cascades: To ensure priorities are well understood, work is effectively allocated, and teams are aligned on goals.
• Facilitate a collaborative and supportive working environment: Embrace an inclusive and agile model and promote collaboration regardless of location.

Others

• Co‑coordinate the comprehensive refresh of the GFCD QA Methodology driven by GFCD QA.
• Support the new suite of GFCD QA metrics and management information at regional levels.
• Provide guidance on QA variance scoring when queries raised and further elevate whenever necessary.
• Collaborate with respective QA Review teams in the region to submit QA MI reports timely and accurately.

Job Requirements

• Degree qualified
• At least 2 years of experience in FCC QA
• Experience in interacting with finance crime program leadership and compliance subject matter experts.
• Good verbal and written communication skills
• Strong interpersonal skills to work with stakeholders across the Asia Pacific region as well as globally

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long‑term growth and success. MUFG is committed to hiring based on merit and organisational fit, regardless of race, religion or gender.