American Express Virtual Assistant Job - Work From Home

Mashreq Bank; Singapore; Remote; SGD 30,000 - 50,000; Full time

Job summary

A leading financial services company is seeking a proactive Virtual Assistant to join their remote team. The role involves providing comprehensive administrative support, managing communications, and ensuring operational efficiency. Candidates should have excellent communication skills and proficiency in Microsoft Office. The position offers flexibility with a focus on collaboration and professional development.

Benefits

Competitive compensation

Flexible work-from-home arrangement

Opportunities for professional development

Access to wellness programs

Qualifications

• Minimum 1–3 years of experience in administrative support or virtual assistance.
• Experience in handling executive-level support is a plus.
• Familiarity with the financial services industry is desirable.

Responsibilities

• Provide comprehensive administrative support to executives and teams.
• Handle incoming calls, messages, and inquiries professionally.
• Assist in preparing reports and presentations.

Skills

Excellent written and verbal communication skills in English

Strong organizational and multitasking abilities

Proficiency in Microsoft Office Suite

Comfortable using collaboration tools

Attention to detail and problem-solving mindset

Ability to work independently and meet deadlines

Professional demeanor and strong interpersonal skills

Tools

Microsoft Office Suite

Google Workspace

Job description

Job Summary

American Express is seeking a proactive, organized, and detail-oriented Virtual Assistant to join our remote team. This role is ideal for individuals who excel in providing administrative support, managing communications, and coordinating day-to-day operations from the comfort of their home. As a Virtual Assistant at American Express, you will play a key role in ensuring operational efficiency, enhancing productivity, and supporting various business functions to drive excellence in customer and internal services.

Key Responsibilities

• Provide comprehensive administrative support to executives and teams, including scheduling, calendar management, and email correspondence.

• Handle incoming calls, messages, and inquiries professionally and promptly.

• Assist in preparing reports, presentations, and other business documents.

• Coordinate meetings, virtual events, and travel arrangements when required.

• Maintain and update databases, records, and organizational files accurately.

• Conduct research and provide insights to support decision-making processes.

• Monitor deadlines and ensure timely completion of tasks and projects.

• Support internal teams by streamlining processes and providing operational assistance.

• Handle confidential information with discretion and professionalism.

Required Skills and Qualifications

• Excellent written and verbal communication skills in English.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.

• Comfortable using collaboration tools like Zoom, Microsoft Teams, or Slack.

• Attention to detail and problem-solving mindset.

• Ability to work independently, prioritize tasks, and meet deadlines.

• Professional demeanor and strong interpersonal skills.

Experience

• Minimum 1–3 years of experience in administrative support, virtual assistance, or related roles.

• Experience in handling executive-level support is a plus.

• Familiarity with the financial services industry is desirable but not mandatory.

Working Hours

• Flexible work-from-home schedule with core hours based on American Express operations.

• Occasional meetings or tasks may require adjustments to standard hours.

Knowledge, Skills, and Abilities

• Strong time management and task prioritization skills.

• Ability to adapt to changing priorities in a dynamic environment.

• High level of professionalism and discretion in handling sensitive information.

• Tech-savvy with the ability to quickly learn new software and tools.

• Collaborative mindset to support cross-functional teams.

Benefits

• Competitive compensation and performance-based incentives.

• Flexible work-from-home arrangement.

• Opportunities for professional development and training.

• Access to American Express wellness programs and resources.

• Inclusive and supportive company culture.

Why Join American Express

• Be part of a globally recognized company known for innovation, customer service, and employee satisfaction.

• Work remotely while making a meaningful impact on business operations and customer experiences.

• Opportunity to grow professionally and explore diverse career paths within the organization.

• Join a team that values collaboration, diversity, and work-life balance.

How to Apply

Interested candidates can submit their resume and a cover letter highlighting relevant experience via the official American Express careers portal or the provided application link. Ensure your application demonstrates your organizational, communication, and problem-solving abilities.