Airport Services Agent - SIN

5G-Starlink Pte.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading air services provider is seeking an Airport Services Agent in Singapore to deliver exceptional customer service at the airport. You will liaise with various departments, assist passengers in navigating airport facilities, and ensure adherence to service standards. The ideal candidate should have at least 2 years of experience in the airline or hospitality industry, excellent communication skills, and a positive attitude. You must be legally authorized to work in Singapore.

Qualifications

• Minimum 2 years of relevant experience in Airline/Travel Industry/Hospitality.
• Fluency in English language.
• High level of computer literacy.

Responsibilities

• Liaising with check-in and transfer areas for passenger acceptance.
• Directing passengers to hotel desk, visa counter, and boarding gates.
• Supervising GHA staff during flights.

Skills

Excellent communication skills

Customer focus

Team orientation

High energy and positive attitude

Education

High School Qualification

Job description

About the job Airport Services Agent - SIN

We are currently recruiting for Airport Services Agent in Singapore. As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

Specific Accountabilities Include

• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve whats never been done before. Together, everything is possible

Qualifications The successful candidate will have:

• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation

You must have the legal rights to live and work in Singapore to be considered for this role.

About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. Weve grown fast, broken records and set trends that others follow. We dont slow down by the fear of failure. Instead, we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.