Airport Retail Associate - Customer Experience & Cashier

AlwaysHired; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A popular snack brand located at Changi Airport is seeking customer service team members to provide excellent service and assist customers. Key responsibilities include handling sales transactions, stock management, and representing the brand with enthusiasm. Candidates should have strong product knowledge and excellent communication skills. The position offers a competitive salary range and various allowances.

Benefits

Location allowance: $170

Meal allowance: $8 per working day

Transport provided for shifts

Qualifications

• Strong communication skills to deliver excellent service.
• Ability to work in a team and assist customers confidently.
• Experience in sales transactions and cashiering duties.

Responsibilities

• Deliver excellent customer service to all shoppers in‑store.
• Develop and maintain strong product knowledge to assist customers.
• Handle sales transactions, upselling, and cashiering duties.
• Process product exchanges and refunds.
• Support stock management — inventory checks and handling damaged goods.
• Maintain store cleanliness and visual merchandising standards.
• Assist with crowd control during peak periods.
• Operate the POS system and submit sales reports.
• Act as a Brand Ambassador, representing the brand professionally.

Skills

Excellent customer service

Strong product knowledge

Sales transactions and cashiering

Inventory management

Store cleanliness and merchandising

POS system operation

Crowd control

Brand representation

Job description

A popular snack brand located at Changi Airport is seeking customer service team members to provide excellent service and assist customers. Key responsibilities include handling sales transactions, stock management, and representing the brand with enthusiasm. Candidates should have strong product knowledge and excellent communication skills. The position offers a competitive salary range and various allowances.