Airport Passenger Experience Associate

GMP Technologies; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Passenger Service Associate at Changi Airport. The role involves assisting passengers with check-in, providing guidance at boarding gates, and delivering exceptional customer service. Candidates should have at least an NITEC qualification and be friendly, patient team players. The position offers a gross salary ranging from SGD 1,800 to 2,500 per month, along with allowances. Interested applicants can contact the recruiting consultant.

Benefits

Complimentary company transport for night shifts

Monthly allowances for shift, productivity, and KPI incentives

Annual salary increment

Qualifications

• Comfortable using computers and handling basic digital tools.

Responsibilities

• Assist passengers with check-in and use of self-service kiosks.
• Guide and support passengers at boarding gates.
• Coordinate departure activities with airline crew.
• Escort transit passengers between arrival and departure gates.
• Provide care and assistance to passengers with special needs.
• Deliver warm and professional customer service.

Skills

Friendly

Patient

Team player

Comfortable using computers

Education

Minimum NITEC or equivalent

Job description

A leading recruitment firm is seeking a Passenger Service Associate at Changi Airport. The role involves assisting passengers with check-in, providing guidance at boarding gates, and delivering exceptional customer service. Candidates should have at least an NITEC qualification and be friendly, patient team players. The position offers a gross salary ranging from SGD 1,800 to 2,500 per month, along with allowances. Interested applicants can contact the recruiting consultant.