Airport Customer Service Officer

AlwaysHired; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hiring company in Singapore is seeking customer service associates to work at Changi Airport. Candidates must be comfortable with a rotating shift schedule. This role offers a gross salary up to $3000+, additional bonuses, and a $5000 joining bonus. You will be responsible for ensuring a seamless experience for travelers and providing dedicated assistance as needed.

Benefits

AWS + Up to 3 months bonus

$5000 joining bonus (T&C applies)

Qualifications

• Must be comfortable with 3 rotating shifts (Morning, Noon, Night) based on roster.
• Experience in customer service positions is welcome; professional training provided.

Responsibilities

• Delivering a positive and memorable experience for every passenger.
• Managing check-in procedures and welcoming passengers as they arrive.
• Ensuring the departure process is seamless and efficient for all travelers.
• Supporting passengers with special needs, offering dedicated assistance as required.
• Delivering customer service in premium lounges at Changi Airport.

Skills

Customer service experience

Ability to work in rotating shifts

Job description

Summary

• World Class Environment
• 6 days work week, 3 rotating shift (8 hours per day)
• Gross salary up to $3000+
• Location: Changi Airport
• AWS + Up to 3 months Bonus
• Entitle for $5000 Joining Bonus (T&C applies)

Responsibilities

• Delivering a positive and memorable experience for every passenger.
• Managing check-in procedures and welcoming passengers as they arrive.
• Ensure the departure process is seamless and efficient for all travelers.
• Support passengers with special needs, offering dedicated assistance as required.
• Delivering customer service in premium lounges at Changi Airport.

Requirements

• Must be comfortable with 3 rotating shift (Morning, Noon, Night, based on roster)
• Possess experience in customer service related position are welcome, professional training provided

Interested candidates please apply online

Registration Number: R23116696

EA Licence No: 24C2293