AIRLINE CUSTOMER SERVICE OFFICER (LOUNGE)|$5000 SIGN ON BONUS| BASIC+AWS+VB

MCi Career Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading career service provider located at Changi Airport is seeking candidates for a hospitality role. The position requires 1-3 years of experience in F&B, with responsibilities including providing excellent guest service, operating POS systems, and maintaining compliance with hygiene standards. Benefits include a starting salary of up to $2,500 plus allowances, sign-on bonus, and annual leave.

Benefits

Annual Increment

Training Provided

12 Days Annual Leave

Sign-On Bonus of $5,000

Variable Bonus

Qualifications

• 1–3 years’ experience in F&B or hospitality preferred.
• Able to work rotating shifts (24/7), including weekends and Public Holidays.

Responsibilities

• Knowledgeable about menu items and advise guests on allergens.
• Prepare for service and maintain brand standards.
• Provide excellent guest service: greet, take orders, serve food.
• Support operations by operating POS systems and maintaining reports.
• Handle guest requests and ensure compliance with hygiene standards.

Skills

Food and beverage knowledge

Customer service

POS system operation

Job description

Description

Job Summary

• Salary: Basic up to $2,500 +$240 shift allowance + AWS +Variable Bonus
• Sign-On Bonus: $5,000
• Working Days: 6 days per week (rotating shifts)
• Location: Changi Airport
• Benefits: Annual Increment, Training Provided, 12 Days Annual Leave

Job Responsibilities

• Be knowledgeable about menu items and advise guests on allergens and dietary requirements.
• Prepare for service: polish glassware, set up stations/tables to brand standards.
• Provide excellent guest service: greet, take orders, serve food and beverages, clear tables, and assist with food running.
• Support operations: operate POS systems, assist with inventory checks, and maintain daily reports.
• Handle guest requests and feedback, assist in service recovery, and ensure compliance with hygiene, safety, and data protection standards.

Job Requirements

• 1–3 years’ experience in F&B or hospitality preferred
• Able to work rotating shifts (24/7), including weekends and Public Holidays

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Sim Hui Shi (Carra)
Reg No: R22110425
MCI Consulting Pte Ltd
EA Licence: 13C6730