Airline Customer Service Agent/Officer

AlwaysHired; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Passenger Service Agent at Changi Airport. The role involves delivering exceptional customer service, managing check-in procedures, and supporting passengers with special needs. A competitive salary package of up to $3,000, including a joining bonus and benefits, is offered. Apply now for an exciting opportunity in a vibrant airport environment.

Benefits

Basic Salary: Up to $2,600

Gross Salary: Up to $3,000

Joining Bonus: $5,000

AWS + Variable Bonus (Up to 4 months)

Transport provided for shifts ending after midnight

Responsibilities

• Deliver a positive and memorable experience to all passengers.
• Manage check-in procedures and assist travelers upon arrival.
• Ensure smooth departure processes at the gate.
• Provide dedicated support to passengers with special needs.
• Deliver customer service in premium lounges.

Job description

Passenger Service Agent – Changi Airport

Location: Changi Airport

Working Days: 6 days/week (Rotating shifts)

Transport: Provided for shifts ending after midnight

Salary & Benefits

• Basic Salary: Up to $2,600
• Gross Salary: Up to $3,000 (with shift allowance & OT)
• Joining Bonus: $5,000
• AWS + Variable Bonus (Up to 4 months)

Job Responsibilities

• Deliver a positive and memorable experience to all passengers
• Manage check-in procedures and assist travelers upon arrival
• Ensure smooth departure processes at the gate
• Provide dedicated support to passengers with special needs
• Deliver customer service in premium lounges

Apply now and be part of the Changi Airport experience!

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified.

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