Airline Cargo Sales

TRANS SWIFT LINE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading airline company in Singapore is seeking a Cargo Sales Executive to drive cargo revenue and foster relationships with key stakeholders. The role requires a proactive approach in identifying new business opportunities and delivering excellent customer support. Candidates should have at least two years of relevant experience in the air cargo or freight forwarding industry, along with strong communication and negotiation skills. This position offers opportunities for growth within a dynamic cargo team.

Qualifications

• Minimum 2 years of relevant experience in air cargo or freight forwarding.
• Familiarity with airline cargo systems will be an advantage.

Responsibilities

• Develop sales strategies to achieve cargo revenue targets.
• Establish relationships with cargo agents and partners.
• Identify new business opportunities to expand client base.
• Conduct sales visits and training sessions for partners.
• Monitor market trends to recommend corrective actions.
• Handle customer inquiries and ensure client satisfaction.
• Coordinate with internal departments for smooth operations.
• Prepare sales reports for management decision-making.

Skills

Strong communication

Negotiation skills

Customer-oriented mindset

Organizational abilities

Multitasking

Proficiency in Microsoft Office

Education

Minimum Diploma in Business, Marketing, Logistics

Tools

Cargo Flash

Job description

Role Overview

Cargo Sales Executive plays a pivotal role in driving cargo revenue performance and strengthening the airline’s presence in the local and regional market. This position is responsible for building and maintaining strong relationships with cargo agents, co-loaders, freight forwarders, and key industry stakeholders. The role requires a proactive approach in identifying new business opportunities, promoting airline products and services, and delivering excellent customer support to ensure sustainable business growth.

Key Responsibilities

• Develop and implement effective sales strategies to achieve cargo revenue and tonnage targets.
• Establish and maintain productive relationships with cargo agents, co-loaders, freight forwarders, and interline partners.
• Identify, prospect, and secure new business opportunities to expand the client base.
• Conduct regular sales visits, product presentations, and training sessions for cargo partners.
• Monitor and analyze market trends, competitor activities, and booking performance to identify business opportunities and recommend corrective actions.
• Handle customer inquiries, provide timely solutions to service issues, and ensure a high standard of client satisfaction.
• Coordinate with internal departments to ensure smooth cargo operations and service delivery.
• Prepare periodic sales reports and performance analyses to evaluate progress and support management decision-making.

Education and Experience Requirements

• Minimum Diploma or equivalent qualification in Business, Marketing, Logistics, or related field.
• At least 2 years of relevant experience in the air cargo or freight forwarding industry.
• Familiarity with airline cargo systems such as Cargo Flash, or other related systems will be an advantage.

Skills and Competencies

• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented mindset with a proactive and positive attitude.
• Excellent organizational, analytical, and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to perform effectively in a fast-paced, competitive, and dynamic environment.
• Team player with the ability to collaborate across departments and with external stakeholders.

Why Join Us

This role offers an excellent opportunity to be part of a dynamic and growing cargo team representing a leading airline brand. You will have exposure to a diverse client base, the chance to develop key commercial skills, and contribute directly to the airline’s growth in the cargo market.