Airfreight Operations Specialist

ASTRO EXPRESS LOGISTICS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A growing logistics company in Singapore is seeking an enthusiastic Airfreight Operations Specialist. In this full-time role, you will manage logistics operations, oversee supply chain processes, and ensure timely deliveries. You will assist in coordinating shipments, prepare shipping documents, and provide exceptional customer service. Ideal candidates will have a diploma in Logistics or equivalent experience in freight forwarding, along with strong organizational and communication skills.

Benefits

Salary + Performance Bonus

Opportunity for career growth

Qualifications

• 1-2 years of working experience in freight forwarding or logistics.
• Proficiency in English and Mandarin.
• Good knowledge of air import & export documentation.

Responsibilities

• Assist in coordinating airfreight shipments.
• Prepare and process shipping documents.
• Liaise with customers and partners for smooth operations.
• Track and monitor shipments for timely delivery.

Skills

Proficiency in logistics software

Strong organizational skills

Communication and customer service skills

Analytical skills

Problem-solving abilities

Education

GCE O Level / Diploma in Logistics or Supply Chain Management

Tools

Microsoft Office suite

Job description

Company Description

We are a 30 year international freight forwarding company established in 1995. We are looking for enthusiastic and motivated individuals to join our growing freight forwarding business! If you’re passionate about logistics and ready to take on new challenges, we want to hear from you!

Role Description

This is a full‑time on‑site role for an Airfreight Operations Specialist at Astro Express Logistics P/L in Singapore. The Specialist will be responsible for managing day‑to‑day logistics operations, overseeing supply chain management, ensuring timely deliveries, and providing exceptional customer service.

Job Scope

• Assist in coordinating and managing airfreight shipments.
• Prepare and process shipping documents (e.g., AWBs, invoices, customs declarations).
• Check for possible discrepancies between the packing list and the actual stock.
• Liaise with customers, airlines, and overseas partners to ensure smooth operations.
• Coordinate and follow up with shipments closely with customers, drivers, and airlines.
• Track and monitor shipments to ensure on-time delivery and resolve issues.
• Provide customer service by responding to inquiries and updating clients on shipment status.
• Maintain accurate records and update systems with shipment details.

Requirements

• GCE O Level / Diploma in Logistics, Supply Chain Management, or equivalent
• 1-2 years of working experience in freight forwarding or logistics
• Proficiency in logistics softwares and Microsoft Office suite
• Proficiency in English and Mandarin
• Good knowledge of air import & export documentation and operation procedures
• Strong organizational skills and attention to detail
• Positive attitude, willingness to learn, and a team player
• Communication and customer service skills
• Analytical skills and supply chain management expertise
• Strong problem‑solving abilities

Working Location and Hours

Working at Changi Air Cargo Complex

Working 5 days with 1 Saturday monthly on duty

Salary + Performance Bonus

Preferably staying at Bedok, Pasir Ris