Airfreight Import — Customer Service & Shipping Officer (Mon–Fri)

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics consulting firm based in Singapore is seeking candidates for a customer service role focused on operational excellence. The ideal applicant will have a minimum of 2 years' experience in the supply chain sector and a strong grasp of tools like CargoWise One. Responsibilities include providing customer service, managing operational reports, and ensuring effective communication. This position offers a basic salary of $2200 to $3000, with a 1-year renewable contract.

Qualifications

• Minimum 2 years of relevant experience in the supply chain industry.
• Able to work in a fast-paced environment and meet tight deadlines.
• Singaporean only.

Responsibilities

• Provide prompt and effective customer service.
• Generate invoices and reports using CargoWise One.
• Monitor and update daily operational reports.
• Ensure clear communication and timely follow-ups.
• Demonstrate strong follow-up skills and basic key account management.

Skills

Communication skills

Interpersonal skills

CargoWise One

MS Office

Interpersonal skills

Tools

CargoWise

Job description

A logistics consulting firm based in Singapore is seeking candidates for a customer service role focused on operational excellence. The ideal applicant will have a minimum of 2 years' experience in the supply chain sector and a strong grasp of tools like CargoWise One. Responsibilities include providing customer service, managing operational reports, and ensuring effective communication. This position offers a basic salary of $2200 to $3000, with a 1-year renewable contract.