Airfreight Export – Customer Service / Shipping Officer or Executive

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics firm in Singapore is seeking a Customer Service / Shipping Officer or Executive to coordinate air export shipments. The role involves managing customer communications, verifying compliance with export documentation, and ensuring smooth shipment handling. Candidates must have a Diploma and 3–5 years of experience in freight forwarding. Competitive salary up to $3500 with bonuses and increments offered.

Benefits

AWS

Bonus

Yearly increment

Qualifications

• 3–5 years of relevant experience in freight forwarding and air export documentation.

Responsibilities

• Coordinate and manage air export shipments efficiently.
• Communicate directly with customers, providing updates and flight details.
• Verify export documentation for compliance and accuracy.
• Stay updated on new airline and government export requirements.
• Monitor shipment status and inform customers of any irregularities.

Skills

Strong communication skills

Interpersonal skills

Ability to work in fast-paced environment

Attention to detail

Education

Min. Diploma in related field

Job description

Airfreight Export – Customer Service / Shipping Officer or Executive

Join a well-established global logistics MNC with a strong global presence and a dynamic work environment.

Basic $2200 to $3500
AWS + Bonus + Yearly increment
Mon - Fri : 9am to 5.30pm ; Alternate Sat : 9am to 1pm
Location : Changi area
Logistics MNC

Responsibilities

• Coordinate and manage air export shipments efficiently.
• Communicate directly with customers, providing prompt updates and flight details.
• Verify export documentation for compliance and accuracy.
• Stay updated on new airline and government export requirements.
• Monitor shipment status and promptly inform customers of any irregularities.
• Liaise with internal and external stakeholders to ensure smooth shipment handling.
• Ensure airfreight rates, export permits, and customs processes are accurate and up to date.
• Prepare and submit monthly customer reports on time.
• Ensure all shipments follow SOPs and are properly accounted for.
• Maintain effective communication with related departments (Ops, Warehouse, Traffic, Planning).

Requirements

• Min. Diploma in related field.
• 3–5 years of relevant experience, preferably in freight forwarding and air export documentation.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment and meet tight deadlines.

Interested? Click “APPLY” or email to ******@mtcconsulting.com.sg

Only shortlisted candidate would be notified.

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