Airfreight Customer Service & Compliance Specialist

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for a customer service role involving direct contact with clients and logistical coordination. Responsibilities include monitoring shipments, ensuring documentation compliance, and maintaining communication with stakeholders. The ideal candidate should have a diploma and at least 5 years of relevant experience, along with proficiency in computer applications like Excel and PowerPoint.

Qualifications

• Minimum Diploma required.
• 5 years’ experience within the same industries/field.
• Computer knowledge (e.g., Excel, Words, PowerPoint).

Responsibilities

• Direct contact with customers offering friendly service.
• Provide flight details within stipulated time.
• Monitor onboard shipment status and inform customers.

Skills

Customer service

Communication

Document compliance

Education

Diploma

Tools

Excel

Word

PowerPoint

Job description

A recruitment agency in Singapore is seeking a candidate for a customer service role involving direct contact with clients and logistical coordination. Responsibilities include monitoring shipments, ensuring documentation compliance, and maintaining communication with stakeholders. The ideal candidate should have a diploma and at least 5 years of relevant experience, along with proficiency in computer applications like Excel and PowerPoint.